OUR SERVICES
SOURCING
The success of any sourcing project starts from finding the right supplier. It can save a lot of potential problems that may occur at the later stage of cooperation.
Manufacturers are typically identified via industry contacts, trade associations, trade directories and publications, industry experts, tradeshows, and our existing network of reputable and trusted manufacturers. They will then be qualified and selected based on the product specifications and other requirements provided by the client. Things we look at when qualifying a supplier include the supplier’s quality standards, client references, export experience, flexibility, management procedures, production and quality control process, reputation, professionalism, and of course pricing. Company profiles of shortlisted suppliers will be compiled and presented to our clients, together with representative samples and quotations, for the client’s final approval or selection.
Pricing is always an important factor to consider when selecting suppliers. Thanks to the long term supply relationships developed with all major suppliers backed up by our group buying power, we have achieved the most competitive pricing points for the main products. Our local sourcing managers are always prepared to travel to the factories and negotiate a special deal with them on our clients’ behalf.
SAMPLING & PRODUCTION MANAGEMENT
Once the supplier has been selected and approved by our client, we will arrange matching samples based on the drawings, samples, pictures and other product specifics received, for the client’s confirmation. The advantage of going through this process is to eliminate any chance of producing to the wrong specifications (i.e. wrong logo, colour, finishes, and edgework) during the production stage later on.
A Non Disclosure Agreement (NDA) will be entered with the supplier to protect the product design that our client has entrusted to us.
To effectively manage the production, constant communication is required with both the supplier and client sides to ensure delivery of desired products, units ordered, lead times, packing methods, etc. As a global operator with a presence in major markets around the world, we are able to effectively work through language barriers, time differences, and most importantly cultural difficulties, which often result in production issues and additional costs.
QUALITY CONTROL
Quality control is a key element of successful sourcing. As an integrated part of our services, we conduct quality inspection both during production and pre-shipment on behalf of our clients to catch mistakes and correct quality problems.
Fully understanding the implications related to quality problems, we have taken great efforts in developing a rigorous quality control process, from the review, correction and continuous improvement of the factory's internal quality control system, to the conduct of pre-shipment acceptance test in accordance with globally-accepted AQL standard procedures.
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Before any shipment is released, a full quality inspection report including images is sent to the client for approval.
LOGISTICS
We can assist our clients in arranging transportation by the most appropriate method to the desired destinations. Cargo consolidation can be arranged for goods from different factories as a method to reduce the total shipping cost. With factories who can not export directly, we can also coordinate the export licensing and customs clearance.
Our experienced shipping experts work with numerous international and local courier companies, freight forwarders and carriers to ensure we ship our clients’ goods via the most reliable service at the best rate.
Cargo insurance can also be arranged if the client doesn’t already have an insurance policy in place.
ONGOING SUPPORT
We enter in to long-term sourcing partnerships with our clients, who can rely on us to always be there to solve problems for them.
Over the years, we have encountered all kinds of problems related to the whole supply chain management. Our experience shows it takes resourcefulness, responsibility and attention to details to discover, avoid and resolve those problems in a timely manner.
While working on fine-tuning our systems, we are always on the alert for new problems arising from new market environments and government policies.